Hitchin Primary Behaviour Support Service HPBSS is based at Oughton Primary & Nursery School, Mattoke Road,  Hitchin SG5 2NZ  Tel:01462 450716. The service covers primary schools in Hitchin and the surrounding villages.

As a team we are able to use our combined experience and skills to support settings and children with Social, Emotional and Mental Health needs SEMH and SEND that are at risk of exclusion.

Our support may include- 

  • direct work with pupils
  • advice and training for staff
  • assistance with identification of needs
  • development of strategies and policies

Individual work with children and school settings is through referral to the service. We use the Hertfordshire Behaviour Strategy tiered system, to help identify the level of support required. 

Please contact Sarah Lindus (This email address is being protected from spambots. You need JavaScript enabled to view it.) to discuss the type of support you require.

Our service also operates a Consultation Hotline 2PM-5PM on the first Thursday of every month. Call for advice and suggestions, alongside informative discussions before a referral needs to be sent or started.

Our Team

Sarah Lindus, Lead Teacher Hitchin Primary Behaviour Support Service HPBSS, has been teaching for 17 years in a wide variety of schools and settings and across a wide range of ages. She has a proven track record when working with children displaying social, emotional and mental health needs; reducing exclusions and increasing schools and settings capacity to meet their complex needs. Her roles have included Leader of a Primary Support Base, Local Authority Advisory Teacher and Base Teacher, as well as mainstream teaching. She is solution focused, ever-optimistic, positive and passionate about the role we play as educators.

Avril Prosser, Behaviour Support Worker, has a wealth of experience working within mainstream and special educational settings; these include working for MLD, PLMD and SLD schools in and around Hertfordshire and Bedfordshire.  She has an in depth understanding on how to support children with complex needs and has specialised in supporting children with Speech, Language and Communication difficulties and assisting communication for children with severe and complex needs. Avril has a strong working knowledge of Autism, the Early Years Foundation Stage, Makaton Sign Language, Sensory Processing and Impairment, Hertfordshire Steps de-escalation and effective classroom management.  Avril follows a collaborative, creative and nurturing approach to behaviour and provides SEN advice and behaviour management strategies to schools and parents. Alongside this she provides child centred SEMH sessions and follows an ethos of every child deserves to feel successful and reach their potential no matter the barrier ahead. 

Charlotte Dann, Behaviour Support Worker, has over 14 years of experience with working with children from Nursery to Primary School age. She currently holds a level 3 NVQ in child care and development with plans to continue to gain more qualifications in the future. Her training has included: Attention Autism, Children’s Mental Health and Team Teach. Charlotte has previously worked in a SEN school where she has gained a huge amount of direct experience with challenging and complex needs children. Charlotte is very patient and caring toward the children upholding a firm but fair approach. She plans her sessions around the child’s individual needs and takes her time to get to know the children and for them to trust her. Sessions are structured and fun and cover a variety of areas including emotions, likes and dislikes and what we can do to help and support them during their time in school making it a fun and safe environment for all.

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